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Billing & Credits

How can I pay for a Winc Membership?

We accept American Express, Visa, MasterCard, and Discover credit and debit cards with a billing address in the United States. We also accept payment via PayPal. You are also able to use credits given, earned, or purchased to pay for your orders.

When will my credit card be charged?

You can find your monthly charge date in the righthand column under all sections of Account Dashboard. This is a monthly charge on the same date every month. You can log in to your account to skip at any time before the charge date!. Autoship members

Will I be charged sales tax on my orders?

Depending on your ship-to-zip code, you may be responsible for paying applicable state and city sales taxes on your Winc orders. Our system will add the applicable taxes, if necessary, and offset taxes with your Winc account credits if available.

How do I change my billing information?

You can update your billing information by visiting the Account Settings page in your account. Simply scroll down to the Payment Methods section and edit as you need. If you need to update the credit card information for your PayPal or ApplePay detai

Why is my credit card not working?

You might want to check the expiration date on your card. If you're trying to update your credit card info, try refreshing the page and/or deleting the cookies and cache from your browser, which may be blocking the new credit card information from go

There appears to be a $1 charge on my credit card from you guys. What is this?

This is a part of the credit card authorization process. Don't worry, the $1 is never actually charged to your card.

Can I use credits towards a Winc Membership order?

Absolutely! If you have Winc credits, you can view them by logging into your account. All available credits can be applied to your order by clicking the "Redeem" button upon checkout. Please see picture for reference.

Do my credits expire?

Nope! But please note that any available Winc credits in your account will be automatically applied toward your next monthly order. Autoship members only: please note that upon cancellation of your account any remaining credits will be forfeited.