Sent after the account has been successfully skipped using the Skip A Month button located within your account's My Membership section. You should look for this email as a confirmation that the account has been paused. It will also give the date the account skipped and the date it will resume.
An automatic notification is emailed to you when the order ships. It includes a link to your Order History page where the tracking information is located.
When a wine delivery is missed, you'll receive this email notifying you. At most, you'll receive this 3 times for each attempt that has been made and missed.
Credit Card Decline
If you receive this email, this means there was an error processing the order. You'll have 3 days to update your billing information or the reserved wines will be added back to inventory.
To manage your other interactions with us or to opt into SMS delivery notifications, visit your Account Settings page!