What do I do if I don't like my wine?Updated 2 months ago
Winc takes pride in offering some of the best products available for our members. If you are not completely satisfied for any reason, please let us know immediately. We will gladly credit Winc Members the full value of your bottle towards another wine of your choosing in your next shipment.
Another benefit of letting us know what you didn’t like is that it gives us the opportunity to recommend something we think you might prefer. We love to talk about wine at Winc, so if you’re not sure what to put in your box next, ask us!
Be sure to include the name of the wine you didn't enjoy, so we can best assist you with solutions.
Restrictions apply. Satisfaction Guarantee is a benefit for Winc Members only. Please ask a Winc Concierge for more details. We reserve the right to deny Satisfaction Guarantee to customers who abuse the policy.