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How can I return my wine?

If you are dissatisfied with your order for any reason, please contact us immediately so we can resolve your concerns. We may make arrangements, if appropriate. Returned orders may be subject to a restocking fee of $20.

How long does it take to process a refund?

Once we have received your returned products, please allow 7-10 business days for your refund to process depending on your bank's processing time.

What do I do if my wine is damaged or a bottle appears to be missing?

We take great care to ensure that your product arrives undamaged and your order is complete. However, accidents do occur. If your shipment is damaged or a bottle missing, please contact us so we can offer a replacement or account credit. When contact

What do I do if I don't like my wine?

Winc takes pride in offering some of the best products available for our members. If you are not completely satisfied for any reason, please let us know immediately. We will gladly credit Winc Members the full value of your bottle towards another win