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Shipping & Delivery

When should I order by to receive my wine for the holidays?

Due to a usual influx of orders over the holiday season, we recommend ordering your wine by the below dates and times to be sure you receive your package in time:Thanksgiving Day – order by Saturday, November 18th, 12:00 PM local time. Hanukkah – ord

When should I expect my order to arrive?

Our normal fast service included orders received by 1:00 PM are shipped the same business day, and delivered within 1-3 days.

I just placed an order and realized my order's shipping address is incorrect, can I edit it?

If your order has already been processed and it's in "Unfulfilled" status under your Order History, you may edit your address under your Address Book ASAP. Your address change will apply successfully to the current order and will become your default

How much does shipping cost for Membership orders?

For orders with three bottles, shipping is $9. For orders with four or more bottles, shipping is included.

Should I ship to my home, work address, or FedEx Office?

Since someone 21 or older must be available to sign for delivery, we have a handful of shipping solutions that we highly recommend to help give you the best shipping experience!. If you live in an apartment building with a leasing manager, you might

Who can accept a shipment from Winc?

Someone who is at least 21 years old must be available to sign for each shipment. When providing us with a shipping address please take this into account as all packages are labeled as containing wine and legally require an in-person signature. Carri

How can I track my membership order once it ships?

Every month when your order ships, we will send you an email with its tracking number. You can also view the tracking number for all orders from the Order History page in your account. Each order will have a "Track Order" button that will lead you to

My order just shipped, but I won’t be home to sign for delivery, what can I do?

If you just missed your delivery, please know FedEx will attempt to deliver it up to 3 times in total. Check your tracking number to be updated on when their next attempt will be. Your tracking number can be found at any time under your Order History

The carrier attempted to deliver my wine but I missed the delivery. What do I do now?

If you just missed your delivery, please know FedEx will attempt to deliver it up to 3 times in total. Check your tracking number to be updated on when their next attempt will be. Your tracking number can be found at anytime under your Order History.

I'm going to miss/I missed the last delivery attempt, do I have any other options?

FedEx will always attempt to deliver your wine up to 3 times in total. After that last attempt, FedEx will unfortunately begin to return the package. Please know you may still have the option to schedule a pick up at a FedEx Office location for free.

Can I request an alternate shipping date?

Disclaimer: This is only for Autoship members. Your ship date is dependent on your order date. Please contact us if you would like to change the day of your monthly order date or if you are having complications with your delivery time or location, an

How do I change my shipping address?

You can change your shipping address under the Addresses section. To ensure that your next order is delivered to the correct address, please update prior to your order date. Also, please make sure to update it to a location where someone 21 and over

How do SMS shipping notifications work?

When opting into SMS shipping notifications, you will be sent a text to the cell phone number on file between the hours of 8AM - 8PM local time and we won’t use your cell phone for marketing purposes. The text will be sent once your order has shipped

Are there states or zip codes where Winc cannot deliver wine? Are there shipping restrictions on specific wines?

Are there states where Winc cannot deliver wine?. We are only able to ship to states which have laws that permit shipment of wine directly to consumers. Currently, we are unable to accept orders that are delivered to addresses in AK, AL, AR, DE, HI,

Does the state of Michigan have specific shipping restrictions?

I’m interested in joining the Winc Membership, but I'm unable to ship to the state of Michigan. What can I do?. Thank you for checking out Winc! Unfortunately, due to Michigan laws, there are certain restrictions when it comes to shipping wine to our

Can I have an order shipped to a P.O. Box?

Unfortunately, we cannot ship to P.O. boxes at this time.

Can I have a product shipped internationally?

No, unfortunately at this time Winc can only ship within the continental United States.